Protecting yourself from scams starts with verifying official OKX accounts and channels. Follow this comprehensive guide to ensure you're interacting with legitimate sources.
Official Channel Verification Process
👉 Verify any OKX account or channel instantly
Here's how to confirm authenticity:
- Visit OKX's Channel Verification Tool
- Select the platform you want to verify
Enter either:
- Group link
- Username (include "@" prefix)
- Website URL
- Click Verify
- Review the verification results
Pro Tip: Always double-check:
- Country codes for phone verification
- Email suffixes (@okx.com and other official domains)
- Complete URLs (not shortened links)
Identifying Fake Admin Profiles
Scammers often impersonate OKX staff. Watch for these red flags:
✔️ Common Fake Admin Signs:
- Unverified usernames
- Unsolicited direct messages (DMs)
- Numeric characters in usernames
- Profile mismatches with official group admins
- Requests for payments or deposits
- Shared "verification proofs" with unverified account info
Reporting Suspicious Accounts
| Platform | Action |
|---|---|
| Telegram | Block & Report to @notoscam |
| Twitter/X | Select More > Block & Report |
| Use the "Report Profile" function | |
| Forward suspicious emails to OKX support |
Comprehensive Security Checklist
Never share:
- Login credentials
- Two-factor authentication codes
- Private keys or recovery phrases
Always verify:
- Official communication channels
- Event participation requirements
- Unexpected prize notifications
- Bookmark official OKX websites to avoid phishing links
Platform-Specific Verification Methods
Social Media Verification
| Platform | What to Verify | How to Access |
|---|---|---|
| Telegram | Group link or username | Group info > Copy share link |
| X/Twitter | Page link or @username | Bio section |
| Page URL | Address bar | |
| Profile link or username | Bio section | |
| Company page URL | Address bar |
Messaging Apps
- WeChat: Copy WeChat ID from profile
- QQ: Copy user ID from profile
- Line: Copy page link
- Discord: Verify invitation links
Other Platforms
- YouTube: Channel link or username
- TikTok: Profile link
- Reddit: Community URL
- Medium: Publication URL
- Blogs: Exact article URLs
👉 Get step-by-step verification guidance
Frequently Asked Questions
How can I tell if an OKX email is legitimate?
Official OKX emails only come from these domains:
- @okx.com
- @mailer1.okx.com
- @mailer2.okx.com
- @service2.okx.com
- @turkiye.okx.com
What should I do if I sent funds to a scammer?
- Immediately contact OKX support
- Report to local authorities
- Never send more funds to "recover" lost assets
Why can't I find some official OKX groups on Telegram?
Scammers often create fake groups first. Always verify through the official channel verification tool before joining.
How often do scammers change their tactics?
Fraud techniques evolve constantly. Bookmark OKX's security page for regular updates on new scam methods.
Are verified social media accounts always safe?
Even verified accounts can be compromised. Always cross-check information through multiple official channels.
Final Security Reminders
OKX will never:
- Ask for your password via DM
- Request payments to personal accounts
- Guarantee investment returns
Always:
- Enable two-factor authentication
- Use official OKX apps (never third-party)
- Report suspicious activity immediately
Stay vigilant and verify all communication through OKX's official verification channels to ensure complete security.