Adding Payment Accounts on OKX App & Web Platform
App Instructions
- Step 1: Launch the OKX App and tap the [C2C Buy] button in the bottom navigation bar.
- Step 2: On the C2C page, click the [My] icon in the lower right corner to access your profile.
- Step 3: Navigate to [Payment Account Management] in your profile.
- Step 4: Tap the "+" icon to add a new payment account.
- Step 5: Select your preferred currency (e.g., USDT) and payment method (bank card/Alipay/WeChat Pay).
- Step 6: Enter required details (account number/QR code) and confirm submission.
👉 Learn how to secure your transactions
Web Instructions
- Step 1: Visit OKX's official website and click [Buy Crypto].
- Step 2: Select [C2C Trading] from the options.
- Step 3: Click [Profile] in the top-right corner.
- Step 4: Locate [Payment Settings] in your profile.
- Step 5: Choose [Add Payment Method].
- Step 6: Complete the form for your selected method (bank/Alipay/WeChat) and submit.
Selling Cryptocurrency on OKX App
Step-by-Step Process
- Step 1: Tap [Quick Trade] on the App's homepage.
- Step 2: Select [Sell Crypto].
- Step 3: Enter the amount/quantity of digital assets (e.g., USDT) you wish to sell.
- Step 4: Verify transaction details and confirm.
- Step 5: Select a linked payment method and authenticate with Google verification code.
- Step 6: After confirming buyer's payment in your bank account, click [Confirm Release] to complete the transaction.
Key Considerations
- If payment delays occur, use the [Appeal] button for official assistance.
- Always verify actual fund receipt before releasing assets.
- For high-value trades (≥$10k), use the [Bulk Trading] filter in C2C markets.
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FAQ Section
Q: How long do OKX transactions take?
A: Most transactions complete within 15-30 minutes after payment confirmation.
Q: Are there minimum sell amounts?
A: Yes, minimums vary by cryptocurrency and market conditions. Check real-time requirements in the App.
Q: What payment methods support instant withdrawals?
A: Alipay and WeChat Pay typically process fastest (within 5 minutes), while bank transfers may take 1-2 business days.
Q: How to handle disputed transactions?
A: Contact OKX support immediately with order details. The platform's escrow system protects both parties.
Q: Can I modify payment accounts during active orders?
A: No, locked accounts can't be edited until transactions complete. Plan your payment methods beforehand.
Q: Is there a fee for selling cryptocurrency?
A: OKX charges 0.1%-0.2% trading fees, depending on your VIP level and market liquidity.