Step-by-Step Guide to Depositing Cryptocurrency on MEXC

Deposit Instructions via Website:

1. Log in to the official MEXC website, navigate to [Assets] > [Spot] > [Deposit].

2. Select your cryptocurrency (e.g., USDT-ERC20) and network:

   • Use the search bar to find your preferred token and network.
   • Ensure the chosen network matches the withdrawal platform’s network (e.g., ERC20 on both MEXC and the withdrawal platform). Mismatched networks may result in lost funds.
   • Verify the token’s contract address aligns with MEXC’s supported tokens. Unsure? Contact customer support.
3. Generate a deposit address (if not already available) by clicking [Click to create address].
4. Copy the address/QR code and paste it into the withdrawal field on your external platform. Follow the platform’s prompts to initiate the withdrawal.
5. Wait for blockchain confirmations. Once confirmed, funds will reflect in your MEXC Spot account. Check [Recent Deposits] at the bottom of the Deposit page or click [History] for full records.

👉 Need help with deposits? Explore MEXC’s support resources

Deposit Instructions via Mobile App:

1. Open the MEXC app, go to [Wallet] > [Spot] > [Deposit].
2. Search and select your cryptocurrency (e.g., USDT-ERC20).

3. Choose the network (e.g., ERC20). The deposit address and QR code will display.

   • Double-check network compatibility with the withdrawal platform.
   • Confirm the token’s contract address matches MEXC’s records.
4. Copy/scan the address, paste it into your external platform’s withdrawal field, and complete the transaction.
5. Monitor confirmations. Funds will appear in your Spot account post-confirmation. Tap the history icon (top-right) to view deposit records.

Critical Deposit Notes:

• Token/Network Accuracy: Always select the correct combination to avoid irreversible losses.
• Minimum Deposits: Some cryptocurrencies require minimum amounts. Smaller deposits may not be credited.
• Confirmation Times: Vary based on blockchain congestion. Patience is key!
• Address Verification: Recheck before depositing. Upgrades may change contract addresses.

FAQs

1. What if I send tokens to the wrong network?

• Answer: MEXC cannot recover funds sent to incompatible networks. Always verify the network before depositing.

2. How long do deposits take?

• Answer: Typically 1–30 minutes, depending on blockchain traffic. Delays beyond this? Contact support.

3. Why is my MEMO required for EOS deposits?

• Answer: MEMO acts as an account identifier. Omitting it may result in lost funds. Always fill both address and MEMO fields.

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