How to Transfer Cryptocurrency to Your Tangem Wallet
To transfer supported cryptocurrencies to your Tangem Wallet, follow these steps:
Generate a Recipient Address:
- Open the Tangem app and navigate to the homepage
- Tap the three dots (⋮) in the top-right corner
- Select your preferred wallet
- Access "Manage tokens"
- Search for your desired cryptocurrency
- Enable the appropriate network toggle
- Save your selection (you may need to rescan your card)
Critical Note: Always verify that sender and recipient networks match. Mismatched networks may result in permanent loss of funds.
Complete the Transfer:
- After adding the token to your homepage, select it
- Tap "Receive" to view your public address
- Copy this address to your exchange/wallet withdrawal interface
👉 Need help choosing the right network? See our detailed guide below.
Network Selection Guide
Only Tangem-supported cryptocurrencies can be transferred. To verify support:
- Open "Manage tokens" in the Tangem app
- Search for your cryptocurrency
- View available networks from the dropdown menu
Pro Tip: Many tokens operate across multiple networks simultaneously. The network you select must match the one used by the sender.
Adding Custom Tokens
For unsupported tokens on these networks, you can add custom tokens:
- EVM-compatible chains (Ethereum, BSC, Polygon, etc.)
- Non-EVM chains (Solana, Cardano, etc.)
How to add a custom token:
- Tap "+" in "Manage tokens"
Enter:
- Contract address (from CoinMarketCap or blockchain explorer)
- Network
- Token name/symbol
- Decimal places
- BIP44 derivation (usually "Default")
Example: Adding BinaryX (BNX) on BSC requires:
- Contract: 0x8C851d1a123Ff703BD1f9dabe631b69902Df5f97
- Network: BNB Smart Chain
- Decimals: 18
Special Cases: XRP and XLM Transfers
The XRP Ledger and Stellar networks reserve:
- 1 XRP per account
- 1 XLM per account
This means:
- Transferring 10 XRP shows as 9 XRP available
- These reserved funds remain locked
Tag/Memo Fields Explained
When transferring these assets, tags/memos are:
- Optional for personal wallets
- Required for exchange deposits (like Binance)
For Tangem Wallet transfers:
- No tag needed when sending from exchanges
- Enter any value if the exchange requires one
Transaction Troubleshooting
Common Issues:
- "Invalid address" errors → Verify network compatibility
- Unreceived funds → Check txID in blockchain explorer
- Stuck transactions → Adjust network fees
👉 Learn about optimizing transaction fees in our network fee guide.
Wallet Address FAQs
Q: Do wallet addresses change?
A: No, addresses remain constant unless you reset your card.
Q: Why do different tokens share the same address?
A: EVM-compatible chains use single addresses for all tokens on that network.
Q: How do I find my wallet address?
A: Tap any token → "Receive" → View/Copy address.
Understanding Network Fees
Tangem charges no fees—you only pay:
- Blockchain miner/validator fees
- Variable rates depending on network congestion
Fee Optimization Tips:
- Use Tangem's three fee levels (Low/Normal/Priority)
- Higher fees = faster confirmations
- Monitor real-time fee estimates before transferring
Special Network Fee Rules
Arbitrum/Base/Optimism:
- Fees paid in ETH (native gas token)
- Must hold ETH in wallet to conduct transactions
Solana:
- Requires minimum 0.00089088 SOL to avoid "rent" charges
- Rent: 0.000002439 SOL deducted every 48 hours
Buying and Selling Cryptocurrency
Integrated Services:
- Buy: Mercuryo, Simplex
- Sell: MoonPay
- Swap: ChangeHero, 1inch, OKX
Purchase Steps:
- Select token → "Buy"
- Choose provider
- Complete KYC if required
- Receive tokens directly to your Tangem address
Troubleshooting:
- Disabled buttons → Token/region not supported
- Failed transactions → Contact provider support
Transaction History and Tracking
Available for:
- Kaspa (KAS)
- Major blockchains (Bitcoin, Ethereum, etc.)
To view:
- Select token
- Tap "Explore transaction history"
- View details in blockchain explorer
Advanced Topics
Smart Contract Mishaps:
- Funds sent to contract addresses may be irrecoverable
- Contact contract creators for possible solutions
Unsupported Networks:
- Tokens remain yours (you control private keys)
- Cannot access until network support is added
- Do not reset your wallet
Best Practices Checklist
✓ Double-check addresses before sending
✓ Match networks exactly
✓ Maintain native currency for fees
✓ Start with small test transactions
✓ Bookmark this guide for future reference
Still Need Help?
Contact Tangem Support through the app if you encounter:
- Failed transactions
- Missing funds
- Other technical issues
Remember: Blockchain transactions are irreversible. When in doubt, verify twice before sending.