Dear Valued Users,
To streamline trading experiences and enhance system stability—verified across multiple extreme market conditions—OKX will discontinue Classic Account services on January 20, 2024, at 17:00 (HKT). This transition follows successful migrations by 99.5% of users to our upgraded Unified Account.
Key Actions for Classic Account Holders
Immediate Steps (By January 14)
- All pending spot orders (limit/strategic) in Classic Accounts will be canceled.
- New spot orders in Classic Accounts will be disabled.
Critical Deadlines (Before January 20)
- Close Positions: Actively settle all open contracts (futures, perpetuals, options).
- Repay Loans: Leverage users must repay borrowed funds.
- System will cancel all pending orders (futures, spot, leverage) post-deadline.
Post-Deadline Risks
- Classic Account positions become non-actionable and face forced liquidation.
👉 Migrate seamlessly to Unified Account
Why Migrate to Unified Accounts?
- Enhanced Stability: Proven resilience during volatile markets.
- Simplified Management: Single dashboard for all trades and margins.
- Future-Proof: Exclusive access to new features and optimizations.
How to Proactively Migrate
Use the "One-Click Migration" tool to:
- Transfer positions/assets to Unified Account.
- Disable Classic Account post-verification.
Need Help? Contact OKX support via live chat, community channels, or your account manager.
FAQs
Q1: Will my funds be safe during migration?
A: Yes. Only Classic Account trading is disabled—assets remain secure.
Q2: Can I reverse the migration?
A: No. Unified Account upgrades are permanent for improved functionality.
Q3: What if I miss the deadline?
A: Positions will be force-closed; repay loans ASAP to avoid penalties.
Q4: Are fees charged for migration?
A: No. This is a free service to ensure user convenience.
OKX remains committed to delivering top-tier trading solutions. We appreciate your trust and feedback as we refine the Unified Account experience.
👉 Explore Unified Account benefits today
OKX Team
January 14, 2024 (HKT)
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