The Crypto Travel Rule is an international regulation designed to prevent financial crime. Starting December 30, 2024, certain cryptocurrency transactions for customers in the European Economic Area (EEA) will require additional information collection.
How Does the Crypto Travel Rule Affect Me?
The Crypto Travel Rule applies to all cryptocurrency deposits and withdrawals.
When withdrawing or receiving a deposit, you must specify whether the transfer involves:
- A private wallet
- An account on a cryptocurrency exchange
👉 Learn more about compliance requirements
Note: Ensure sender details match your identity verification data on our platform for smooth processing.
Transfer Channels
1. Private Wallets
- For withdrawals to non-personal wallets, provide the recipient’s full name.
- For deposits from external wallets, disclose the sender’s full name upfront. Additional details may be required.
- Withdrawals/deposits over €1,000 require wallet ownership verification (via signature verification or Satoshi Test).
2. Exchanges
- When sending crypto to another exchange, select the exchange and enter the recipient’s registered account name.
- For incoming funds, share your full name (registered on OKX EU) with the sender.
Note: If your exchange isn’t listed, ask them to contact us at [email protected] to establish a Travel Rule-compliant connection.
Supported Exchanges
| Exchange | Region |
|-------------------|-------------|
| Amdax | NL |
| Binance-global | Global |
| Bitget | Global |
| Kraken | Global |
| OKX EU | EEA |
| Revolut | UK/EEA |
FAQ Section
1. Does the Travel Rule Change How I Trade on OKX?
No. It only impacts crypto deposits/withdrawals.
2. What Happens If I Refuse to Share Required Information?
Transactions may be halted. Always provide requested details to avoid disruptions.
3. What Is a Private Wallet?
A non-custodial wallet owned by an individual (e.g., hardware or offline wallets).
4. Can I Transfer Crypto to/from My Offline Wallet?
Yes, but wallet ownership verification may be needed.
5. How Do I Verify My Private Wallet?
- Cryptographic Signature: Link your wallet to OKX and sign a transaction.
- Satoshi Test: Send a random crypto amount to a specified address within 90 minutes.
👉 Step-by-step verification guide
6. What If My Deposit Fails Due to Name Mismatches?
Cross-check sender details with your OKX identity records. Contact support if discrepancies arise.
7. How Do I Access Blocked Funds?
Funds may be held until the sending exchange provides Travel Rule-compliant data. Have them email [email protected] with:
- Transaction hash
- Token type
- Amount
- Deposit address
8. How Can I Check If My Exchange Complies?
If listed in our withdrawal options, they’re already connected. Otherwise, urge them to contact us.
9. What If I Sent Funds from a Non-Compliant Exchange?
Ask the exchange to email us with transaction details for resolution.
10. My Exchange Isn’t Listed—What Now?
Request they reach out to us to initiate compliance integration.
Key Reminder: Compliance depends on the exchange meeting EU regulations.
For further assistance, visit OKX’s Travel Rule Support Page.