Cryptocurrency Deposit Rules: A Complete Guide

1. Supported Deposit Hours

Our platform supports 24/7 cryptocurrency deposits, excluding scheduled maintenance periods or unavoidable disruptions.

2. Destination Address Usage Rules

1) Private Address Use:

• Your deposit address is for personal use only
• Never share it with third parties

2) Network Specifics:

• Always use the specified network for deposits
• Transfers via incorrect networks will be permanently lost

3. Source Address Requirements

1) Wallet Type Restrictions:

• Only personal/self-custody wallets accepted
• Exchange-to-platform transfers will fail

2) Verified Address Policy:

• Avoid addresses previously verified on other platforms
• Such deposits may be rejected

3) Unverified Address Procedure:

• Temporary holds for new addresses
• Additional verification required
• Funds released after confirmation

👉 Best practices for secure crypto deposits

Wallet Types Explained

4. Estimated Processing Times

• Standard Processing: <1 hour after blockchain confirmations
• Extended Review: ≥1 business day for additional verification

5. Additional Deposit Policies

• Minimum deposit amounts apply
• Smaller transfers will be lost permanently

FAQ: Cryptocurrency Deposits

Q: Can I deposit from an exchange account?
A: No, only personal/self-custody wallets are accepted for security reasons.

Q: How long does address verification take?
A: Typically within 1 business day after submitting required documents.

Q: What happens if I send funds via wrong network?
A: These transfers cannot be recovered - always double-check the network.

👉 Troubleshooting failed crypto deposits

Q: Are there deposit fees?
A: No, but network fees from the sending wallet still apply.

Q: Can I reuse my deposit address?
A: Yes, but we recommend generating new addresses for enhanced privacy.

Q: What's considered "minimum deposit amount"?
A: Varies by cryptocurrency - check our latest schedule before transferring.