"Non-tradable assets" refer to digital assets that OKX does not support for trading. Currently, these can be categorized into four types:
- Unsupported tokens: Cryptocurrencies not yet integrated by OKX.
- Network-mismatched deposits: Tokens sent via blockchain networks unsupported by OKX.
- Delisted assets: Tokens scheduled for or already removed from OKX's platform.
- Certain airdrops: Select airdropped tokens deemed non-tradable.
Non-tradable assets cannot be used or traded but can be withdrawn via self-service. Follow these steps:
Step-by-Step Withdrawal Process
- Navigate to [Assets] → [Funding Account] → [Non-Tradable Assets].
- Select the asset and click [Withdraw], or access it directly from the withdrawal page.
On the withdrawal form:
- Enter the destination address manually or scan a QR code.
- Specify the amount.
- Click [Submit] and complete verification.
Fee Structure
Withdrawal fees comprise:
- Network gas fees + OKX service fees, both deducted in USDT.
- Ensure sufficient USDT balance to cover costs.
👉 Check real-time fee estimates
Note: Not all non-tradable assets support withdrawals yet. Functionality for additional tokens is under development—stay updated.
FAQs
Q: Why can’t I trade my deposited token?
A: It may belong to an unsupported category (e.g., wrong network or delisted). Use withdrawal instead.
Q: Are withdrawal fees higher for non-tradable assets?
A: Fees align with standard rates but are billed in USDT for convenience.
Q: How long do withdrawals take?
A: Processing times vary by blockchain congestion but typically complete within 30 minutes.
Q: What if my token isn’t listed under non-tradable assets?
A: Contact OKX support for manual assistance if the token meets platform criteria.
Key Takeaways
- Non-tradable assets require self-service withdrawals.
- Fees are transparently charged in USDT.
- Regularly check OKX announcements for newly supported withdrawal options.
For further queries, explore OKX’s detailed guides or community forums.