In this guide, we’ll explore the step-by-step process for withdrawing cryptocurrency from your CEX.IO account while ensuring security and efficiency.
Security Rules Before Withdrawing
Before initiating a withdrawal, adhere to these critical security measures:
- Use only personal wallets as per CEX.IO’s Terms of Use.
- Double-check wallet addresses to avoid irreversible errors.
- Enable 2FA (Two-Factor Authentication) for untrusted addresses.
Step-by-Step Withdrawal Process
1. Navigate to the Withdrawal Page
- Log in to your CEX.IO account and select CEX.IO Wallet.
- Choose the cryptocurrency you wish to withdraw.
- Click Withdraw next to the selected currency.
- Click Select the destination.
2. Direct Crypto Withdrawals to External Wallets
To send crypto to another wallet:
- Select Cryptocurrency address as the destination.
- Click Add New Address.
Carefully enter the destination wallet address.
- Use the Nickname field to label the address (e.g., "My Ledger ETH").
- Mark as Trusted to skip 2FA for future withdrawals.
- Click Add Address to proceed.
👉 Need a secure wallet? Explore options here
3. Multichain Withdrawals
Some assets (e.g., USDC) support multiple blockchains (Ethereum, Solana, etc.):
- Always match the network to your destination wallet.
- Mismatched networks may cause lost funds or high fees.
4. Confirm the Withdrawal
Enter the amount in the You will send field.
- Review the deducted fees and final amount under You will get.
- Accept the Risk Notice and click Proceed.
Verify details and click Send.
- Untrusted addresses require 2FA confirmation.
Processing Time: Transactions are confirmed on-chain within minutes to hours, depending on network congestion.
Alternative Withdrawal Methods
Crypto to Fiat Conversions
Convert crypto to fiat via:
- Debit/Credit Cards: Enter card details.
- Bank Transfers: Provide IBAN (where eligible).
- E-Wallets (Skrill, Epay): Link your email.
Steps:
- Select your preferred payout method.
- Enter the crypto amount (You will pay).
- Review the fiat equivalent (You will get) and click Proceed.
- Confirm and click Sell.
Note: Fiat withdrawals typically take 1–3 business days.
👉 Learn about low-fee conversions
FAQs
1. Can I withdraw crypto to someone else’s wallet?
No. CEX.IO mandates withdrawals only to personal wallets for security compliance.
2. What if I send crypto to the wrong network?
Mismatched networks (e.g., sending ETH to a Solana address) may result in permanent loss. Always verify the blockchain.
3. How do I avoid 2FA for every withdrawal?
Mark frequently used addresses as Trusted during setup.
4. Are there withdrawal limits?
Limits vary by account tier and currency. Check your account dashboard for details.
5. Why is my withdrawal pending?
Pending transactions may require manual review. Contact support if delayed beyond 24 hours.
Key Takeaways
- Verify addresses twice before withdrawing.
- Use Trusted addresses to streamline future withdrawals.
- Monitor network fees for cost-effective transactions.
Disclaimer: Crypto investments carry risks. CEX.IO does not provide tax or financial advice. Consult local regulations.